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24 reviews
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- Maurice J.Maple Heights, OH034Feb 27, 2023
The sauce was nasty tasted like it came from the jar with water. The rolls had the whole jar of Cajun seasoning on now. My head is hurt. This restaurant do not even deserve a star and my stomach is bubbling.
Helpful 0Thanks 0Love this 0Oh no 0 - Vianca L.Olmsted Falls, OH02920Aug 4, 2021
The service of this establishment has truly gone down. The bartenders attitudes are horrible. I placed a phone order an hour before I needed to pick up for 2 separate orders of turkey ribs. I was told they'd be ready in 30mins. I get there informed the bartender of my order and she just said ok. After waiting about another 25mins watching her pass bags and take orders, I inquire if my order was up. She states it was not. So I waited an hour and 50mins for food I never received. Disappointed!
Helpful 1Thanks 0Love this 0Oh no 0 - Jaden B.Lewisburg, OH321Oct 26, 2021
I was recently introduced to this place while I was on a road trip with my friend. I tired the chicken Alfredo and salmon Alfred to my surprise it was 10/10. It was worth every single cents. I will definitely be coming back to get more.
Helpful 1Thanks 0Love this 1Oh no 0 - Bonnie H.Lawrenceville, GA36915May 19, 2020
Let me start by saying their food is great!! I highly recommend their Alfredo with chicken or salmon, delicious. However their customer service is horrible. I've had less than desirable encounters from in person and Uber eats deliveries. At least twice my order was incorrect and when I called I just got very rude responses. Again love their food but the customer service needs improvement.
Helpful 0Thanks 0Love this 0Oh no 0 - G. U.Charlotte, NC05Dec 29, 2019
I was introduced to this establishment by tasting and falling in love with their Chicken Alfredo. It was superior to any version of this dish I've ever had! I love the way they grill the chicken, it can't be topped. Employees were pleasant & professional. I'll be back often.
Helpful 0Thanks 0Love this 0Oh no 0 - A'Lia M.Euclid, OH481145544Apr 22, 2016
The name is defiantly misleading. This is just your average neighborhood bar. The menu seems interesting until you are served average food at best. You would think having called themselves a wine bar there would be a great wine list, NOT happening. Your options for wine are red, white, blush. Good luck with that!
I said it was good for groups but that is only if the handful of large tables are not already occupied.Helpful 5Thanks 0Love this 0Oh no 0 - Alexis W.Cleveland, OH7043Apr 8, 2018
It's hard to rate this place . I love HWAG, and have been a loyal customer for over 3 years . Their food is absolutely AMAZING . From the many versions of Alfredo , smoked turkey chops , or simple chicken and fries , everything tastes excellent . 5 Star food at a 2 star price . The atmosphere when dining in is mellow. At one point they had a band on Saturday nights , but now there is a DJ. They have good drink specials , and the margaritas NEVER disappoint .
The reason why it is difficult to rate , is because of the service . It seems like ever since they took on "Uber Eats", and other food delivery companies , the wait time for to go or dine in orders has been outrageous . On any given Friday or Saturday night , you will see a TON of people standing around the bar by the kitchen waiting for their food . Two weeks ago my boyfriend and I dined in . It took us a long time to get our food , and his Alfredo sauce was runny and milky . A couple of weeks before that , my friend and I dined in , ordered at midnight , and didn't get our food until 2 in the morning when it was closing time . As soon as we got our plates , they turned the lights on , and it took another 30 minutes to flag someone down for "to go"bags . Not to mention my food was brought out with no cutlery . I'm actually in my vehicle writing this review , because my boyfriend is still standing in the establishment waiting on food I ordered at 11:40 PM. It is now 1:12 AM , and he still hasn't come out . According to him , there is a young lady in there screaming because she ordered ahead , and still had to wait an hour for simple fried chicken and French fries . I'm not sure if they need more cooks in the kitchen on those nights , or less delivery chains under their belt , but this is getting out of hand .Helpful 2Thanks 0Love this 1Oh no 0 - Tim G.Warrensville Heights, OH126215Mar 3, 2019
Poor service. Small portions of food. Order take out and waited at the bar for more than an hour past the expected pickup time. Finally left and never got food. Never coming back
Helpful 0Thanks 0Love this 0Oh no 0 - Pearl S.Oakland, CA01610Mar 30, 2018
The food was exceptional but the service was horrible and slow. I had the chicken Alfredo which was delicious my friend had the shrimp scampi which was also really good. But once again SERVICE WAS HORRIBLE we waited 35 mins for our food then when we it came out they brought my friends plate First and then brought my plate out 10 minutes later. Then when we were late ready to leave it took them 20 minutes to give us a box for our food. So like I said the food was delicious but the service was horrible!!
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